We understand that some customers are still sceptical on our legitimacy. Worry not, you can reach out to us via our online platform’s live chat or email us at info@firststan.com.sg . To sprinkle a little more assurance points, we would be more than happy to arrange for a face-to-face zoom meeting to reassure you and clarify your concerns. Only once you have cleared your doubts should you submit your documents online.

We will get back to you within one working day.

You can still approach the offices but do remember to put on a mask at all times as required by the law.
As for consultations with interior designers, these have to be moved virtually such as an agreed video call to commence your renovation planning.

The basic requirements are as follows:
1. Hold a Singapore citizen or Permanent Residence (PR) status. Foreigners are eligible to apply but approvals are subjected to additional requirements such as a minimum monthly income figure.
2. At least 21 years of age
3. Must not be an undischarged bankrupt or is undergoing bankruptcy proceedings

It will be on a case-by-case basis. We will still verify your official documents before concluding the application results.
However, a low credit score may lead to a higher cost of borrowing from a higher credit risk exposure undertaken by our partners.

No, these fees will be directly deducted from your principal loan amount. As regulated by MinLaw, licensed moneylenders are not permitted to request for an upfront payment of fees/charges. Firms who solicit such fees before approving your loan or discharging your loan amount are highly likely to scam you.

1. Only licensed moneylenders have access to MinLaw’s landline
2. The listing of a personal phone number on a firm’s website is a red flag of an unlicensed moneylender
3. As mentioned before, you can visit the list of licensed moneylenders here: https://rom.mlaw.gov.sg/information-for-borrowers/list-of-licensed-moneylenders-in-singapore/

Depending on our partners’ loan policies, you will be charged a late repayment fee as a penalty. Consecutive late payments will adversely impact your credit score and impair your ability to secure loans in the future.

All loan repayments will be charged monthly, together with the additional fees/charges. Remember to plan your finances to repay your interest rates in a timely manner.

We do not tolerate unethical practices committed by our partners. You can lodge a report by emailing us at info@firststan.com.sg .

A shorter loan tenure will incur higher monthly interest rates, with the upside of a quick elimination of your loan burden.
Conversely, a longer loan tenure cushions the monthly financial burden that you have to set aside for repayment purposes. Remember to plan your finances and account for emergency cash flow needs.

We offer two types of insurance – term and permanent. Please visit the life insurance page to get a more in-depth understanding of these 2 options.

Placing your bets on a group life insurance is the same as putting all your faith into your company. Companies are usually profit-driven entities who will succumb to pandemics such as the covid-19 or changing industry/economic needs. Besides, group life insurances may only insure up to 1 or 2 years of your annual salary.
Though the option to purchase a higher group life insurance coverage is always on the table, having secured your very own life insurance policy is a wise decision to be self-sufficient in the long-run, and to anticipate the changing environments which potentially precedes your unemployment for a firm’s profit-oriented goals.

Ranked in ascending order in terms of comprehensiveness of coverage: Third Party Only (TPO), Third Party Fire and Theft (TPFT), and comprehensive car insurance.
Please visit the car insurance page for a detailed comparison of the above options.

We are partnered with a diversified base of providers who have proven themselves with an extensive history in their field of work. With the onslaught of search results flooding today’s internet, it poses an array of choices that induces our indecisiveness from an uncategorised list of options. See us an integrated channel that does the horse-work by seamlessly filtering through hundreds of certified firms, to select the trusted few that is within your scope of requirements.

Embark on your fuss-free journey with us today.